Privacy Policy

Effective Date: [01/01/2026]
Last Updated: [02/16/2026]

DAM RV (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, schedule service, create an account, opt into text messaging, purchase products or services, or otherwise interact with us.

1. Information We Collect

A. Personal Information

We may collect:

  • Name

  • Email address

  • Phone number

  • Mailing address

  • Driver’s license number (for test drives or financing)

  • Vehicle identification number (VIN)

  • RV purchase history

  • Service history

  • Payment information

  • Financing and credit application information

  • Account login credentials (for customer portal access)

B. Automatically Collected Information

When you visit our website, we may collect:

  • IP address

  • Browser type

  • Device type

  • Pages visited

  • Time spent on site

  • Cookies and tracking technologies

2. How We Use Your Information

We use your information to:

  • Process RV purchases and service transactions

  • Schedule and confirm service appointments

  • Provide customer portal access

  • Process financing applications

  • Communicate about orders, services, recalls, or updates

  • Send marketing communications (if you opt in)

  • Improve our website and services

  • Maintain security and prevent fraud

  • Comply with legal obligations

3. Text Message (SMS) Marketing & Communications

A. Opt-In Consent

By providing your phone number and opting into SMS communications, you expressly consent to receive:

  • Appointment reminders

  • Service updates

  • Promotional offers

  • Sales notifications

  • Order updates

Consent is not a condition of purchase.

B. Message Frequency

Message frequency may vary.

C. Fees

Message and data rates may apply depending on your mobile carrier.

D. Opt-Out

You may opt out at any time by:

  • Replying STOP to any text message

  • Contacting us directly at [Phone Number or Email]

After opting out, you will no longer receive marketing messages but may still receive transactional messages related to active services or purchases.

E. Data Sharing for SMS

We do not sell your phone number. SMS consent is not shared with third parties for their marketing purposes.

4. Service Appointment Scheduling Software

We may use third-party service scheduling platforms to allow customers to:

  • Book service appointments

  • Receive automated reminders

  • View service history

  • Update contact information

Information submitted through scheduling software may include:

  • Contact details

  • Vehicle information

  • Service requests

  • Preferred appointment times

These providers are contractually obligated to safeguard your data and use it solely to provide services on our behalf.

5. Customer Portal

DAM RV may offer a secure customer portal where you can:

  • View purchase history

  • Review service records

  • Access invoices

  • Update account information

  • Make payments

Portal Security

  • Password-protected access

  • Encrypted data transmission

  • Secure hosting environment

You are responsible for maintaining the confidentiality of your login credentials. Notify us immediately of unauthorized access.

6. Sharing of Information

We may share information with:

  • Financing institutions and lenders

  • Payment processors

  • Service scheduling software providers

  • CRM and marketing platforms

  • IT and hosting providers

  • Government authorities when required by law

We do not sell personal information to third parties.

7. Cookies & Tracking Technologies

We may use cookies and similar technologies for:

  • Website functionality

  • Analytics (e.g., Google Analytics)

  • Marketing and advertising

You can control cookie settings through your browser preferences.

8. Data Security

We implement reasonable administrative, technical, and physical safeguards including:

  • SSL encryption

  • Secure payment processing

  • Access controls

  • Vendor security agreements

However, no electronic system is 100% secure.

9. Your Privacy Rights

Depending on your state of residence (e.g., California, Texas, Colorado), you may have rights to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion

  • Opt out of certain data uses

To exercise your rights, contact us at:

Email: [DUSTINMCCONNEHA123@GMAIL.COM]
Phone: [951-570-0612]

We will respond in accordance with applicable law.

10. Data Retention

We retain information as long as necessary to:

  • Fulfill service and purchase obligations

  • Meet legal, tax, and regulatory requirements

  • Resolve disputes

  • Enforce agreements

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

12. Children’s Privacy

Our services are not directed to individuals under 13 years of age. We do not knowingly collect information from children.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted with a revised effective date.

14. Contact Information

DAM RV
[1867 HIDEAWAY PL]
[PALMDALE CA, 93551]
Phone: 951-570-0612

Email: dustinmcconneha123@gmail.com
Website: DAMRV.COM